How can I see my notifications?

Notifications can be found on most pages by clicking on the 🔔 icon.


What will my notifications show?

You will receive a notification if you are invited to one of the following:

  • Meetings

  • Calls

A notification will also be sent for any reminders for the above activities.

How will I know if I have new notifications?

If you have new notifications you will receive a pop-up at the top of the screen, similar to the following:


You will also see the number of notifications beside the 🔔 icon.


How quickly will my notifications update?

By default, the notifications are configured to be checked every minute.

You can define how often, in minutes, the notifications are to refresh by setting the 'autoRefreshFrequency' option, within the 'config/services/ui/notifications.yaml' configuration file. See the following snippet.

For performance purposes a random deviation is added to the auto refresh period. This prevents having a request done for every active user at exactly the same time every minute. The default deviation is a random number between -15 and +15 seconds.

    module: 'alerts'
    class: 'notifications'
    maxListHeight: 350
    autoRefreshFrequency: 1 #minutes
    autoRefreshDeviationMin: -15 #seconds. set 0 for no deviation
    autoRefreshDeviationMax: 15 #seconds. set 0 for no deviation

Configure the height of the notifications table

From the code block above you can see that maxHeightList is also set. Changing the value here will update the size of the table.

Snoozing and Dismissing Notifications

As shown below, on each notification there are 2 icons: Snooze and Dismiss.


Snoozing Notifications

You can configure how long the snooze on notifications is by setting it in either System Settings:


or User Profile via the Advanced tab.


Dismissing Notifications

Notifications can be dismissed if not required. There are two ways in which to dismiss a notification and the following sections will explain both.



The first way is to select the ☒ on the single notification and Dismiss it.

Dismiss All

The other way is at the bottom of the shown notifications there will be a dismiss all.


Dismiss all will dismiss all notifications that are currently showing within the notification popup.

Load More

At the bottom of your current list of notifications you will see a load-more button.


After clicking load-more, 10 more notifications will appear in your list.

Content is available under GNU Free Documentation License 1.3 or later unless otherwise noted.